International Orders - Do NOT place a credit card order online; do not include your credit card information. Instead, email us your order request and we will calculate the 8% plus actual overseas shipping costs. We may ship UPS or Postal Service depending upon rates, time, and your preference. Please email or call so we can help you. Your order cannot be shipped until this internationl shipping cost is paid.

Mexico Orders - We cannot ship to Mexico but encourage customers to ship to US addresses via UPS.

ALL ORDERS - Our Federal ID is: 20-8577347. We ship orders within 24 hours, weekdays.

You receive an E-mail confirmation from us right after placing a web order. Please read it carefully - if there are any questions, please call or E-mail.

NOTE: Quantity orders of books -- you do NOT see the lower, quantity price when checking out, but be assured your credit card is charged the LEAST expensive quantity price.

Shipments are sent via UPS ground; we provide you with the UPS WorldShip tracking number via E-mail if requested.

Shipping is 8% of the product total with a $7.00 minimum

Requests for 2-day, overnight, or rush delivery (including Saturday delivery) require placing the order via telephone. We cannot guarantee this service; please call.

Orders received by noon Central time usually ship the same day.

RETURNS -- You must call and receive authorization before any return. They are sent to:

STEP Publishers, 909 Industrial Drive, Edmonton, KY 42129